Increasing acquisition costs, decreasing new account applications, and low existing customer engagement are creating major challenges for portfolio growth. Engage your customers to reacquire them before they churn.
Using Flows analytical engine, we identify current customers usage trends across cards, products, and services. Identifying characteristics, we create dynamic customer segments.
Through a series of digital nudges and activation mechanics, Flow's platform guides and rewards the customer for taking incremental transactional steps and engagement to rekindle the relationship and later enable to sell whole of bank value.
We provide an intuitive and powerful platform built on top of any payment feed. Enabling you to engage with your customers, multiple times a day, based on your customer’s real-time payment behavior.
As a portfolio manager, your job is to drive every month on book to earn previously untapped revenue. Flow delivers a full-service marketing engine, driving audience specific usage programs.
To get started, we will conduct an in-depth discovery session with you, assess your audience, and create the right engagements to reach your targets.
How does it work?
Flow sets the foundation that enables a payment transaction to trigger a payment notification and Flow's engagement mechanic from the issuer's mobile app.
Engagement mechanic selected by issuer from available moments, formatted to brand standards, and delivered in real time.
Merchant receipt is encrypted and archived, while receipt alert is sent to issuer to retrieve, decrypt, and present the receipt in the app.