The best retention tool is active cross-selling.
Customers have a variety of financial needs across their customer lifecycle. With declining branch visits and customer touchpoints decreasing every year, card payments are the key to creating awareness and unlocking overall banking value.
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By mapping the current customer portfolio and characteristics, we identify portfolio opportunities and products that are under-penetrated within existing customer segments. Allowing us to systematically grow deposits and loans through targeted reach.
When you own the payment moment, you can use payments to land and expand into adjacent products.
By leveraging existing payment behavior signals, the Flow platform creates contextual upsell engagements, actively engaging to create awareness, personalize, contextualize and cross-sell whole of bank value.
We provide an intuitive and powerful platform built on top of any payment feed. Enabling you to engage with your customers, multiple times a day, based on your customer’s real-time payment behavior.
As a portfolio manager, your job is to drive every month on book to earn previously untapped revenue. Flow delivers a full-service marketing engine, driving audience specific usage programs.
To get started, we will conduct an in-depth discovery session with you, assess your audience, and create the right engagements to reach your targets.
How does it work?
Flow sets the foundation that enables a payment transaction to trigger a payment notification and Flow's engagement mechanic from the issuer's mobile app.
Engagement mechanic selected by issuer from available moments, formatted to brand standards, and delivered in real time.
Merchant receipt is encrypted and archived, while receipt alert is sent to issuer to retrieve, decrypt, and present the receipt in the app.
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